The Church Of God In Christ (COGIC) Publishing House uses 3 different carriers to make sure your items arrive to you on time:
- UPS (United Parcel Service)
- USPS (United States Postal Service)
Shipping rates vary depending on the weight, shipping destination, and delivery method chosen. Actual shipping charges will be displayed at checkout prior to completing the order.
When your items are shipped, we will use the most appropriate delivery method, depending on the weight and shipping destination of your package. If you require your package sooner, please let us know to expedite the process. Please read below for additional express shipping information.
All orders shipped to a P.O. Box or APO/FPO/DPO address are shipped USPS Priority Mail. Please allow additional time for orders shipped to these addresses.
If an item is out of stock and will not be available within 2 weeks, we can backorder the item or cancel it. You will be notified on its status.
After processing your order, an invoice will appear with your order number. This is your order confirmation. Please print a copy of it and refer to the order number for questions on your order. Shortly after processing your order, you will receive an automated email confirmation if an email address is on file.
When your order is shipped you will be sent a follow-up email stating what carrier to expect, in the delivering of your package(s). This email will also include your tracking number(s) to use in tracking your package with the respective carrier.
Things to remember:
- The Quarterly Curriculum and other merchandise may be shipped separately and may not reach you at the same time.
- Orders requiring more than one (1) box or package may arrive at different intervals. Please allow two (2) to three (3) business days for all to arrive.
- All customers should open boxes/packages immediately upon receiving order and review to check for accuracy of order. Report any discrepancies within seven (7) business days.
Delivery time for Express Shipments is 1-3 business days AFTER the order ships. (Depending on the product, location and delivery option selected). Please note it may take up to one (1) business day processing time on Express Orders before your order ships. For example: If you select Next Business Day on Monday, your package(s) will ship Tuesday via Next Day Shipping and will arrive on Wednesday at the latest. You will be charged Next Day Charges.
The COGIC Publishing House STRONGLY encourages you to allow enough time for your order to be properly processed and shipped. But, for your convenience, we are happy to offer Express Delivery for most destinations. However, please be aware that many factors may delay the arrival of your package, including the time of year, weather, holidays and human error. For this reason, please order early!
We will do our best to arrange reimbursement with the carrier, if possible. Your order may arrive via FedEx, UPS, or USPS. Please be advised that a signature is required for all Express shipments. If you are not available when the delivery arrives, a notice will be left and you can make arrangements with the carrier for pickup.
The COGIC Publishing House is happy to offer shipping to some overseas countries. Shipping time can vary by location.
When ordering from the COGIC Publishing House, you are responsible for assuring the product can be lawfully imported to the destination country.
The recipient is the importer of record and must comply with all laws and regulations of the destination country. Orders shipped outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and can't predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
NOTE: The COGIC Publishing House will review every order thoroughly before processing and shipping any order. Orders that are deemed fraudulent or contain inaccurate information will be cancelled without notice. All international orders must include the billing information, which must be an exact match to the credit card information.
Shipping to Prison Addresses
The COGIC Publishing House delivers to penitentiaries, but we suggest you contact the prison first to determine if there are any special regulations. Some prisons don't allow delivery of hardcover books. Others place a limit on the number of items contained in a package. We cannot send any packages anonymously to inmates and all packages must be sent via USPS.